The Solution

SAP® Solution Manager with Focused Build was quickly identified as an integrative platform for project implementation. However, the project-wide alignment and setup of the requirement-to deploy-process including its roles, functions and responsibilities as well as the definition of suitable communication channels have been very demanding for REWE’s own IT service provider REWE Systems and for SNP. Consistent process documentation also proved to be a key factor for steady progress in the project. After several years of use, the documentation has been reviewed extensively and restructured according to end-to-end business processes. This was followed by the design and implementation of integrative test management. As a result, the company is well positioned for iterative deployments and global rollouts. A continuous process-oriented approach, familiar IT processes and functions, clear roles and responsibilities as well as suitable communication channels enable the people involved in the still ongoing project to focus on the core tasks and goals, to successfully perform multiple releases and rollouts every year even under changing conditions and to continuously improve the process.