Upgrading and Installing SAP Solution Manager

SAP Solution Manager-Upgrade & Installation

Our technology team supports you in making strategic decisions about cloud and on-premises solutions, SAP HANA, and your system architecture and always provides professional installation. In addition, our health check identifies configuration problems in your landscape before the project starts.

Health Check

Application Lifecycle Management

Process management, change request management, release management, test management, IT service management, custom code management, monitoring: We offer standardized approaches for these areas in SAP Solution Manager and many more. Furthermore, our project experience enables us to introduce and integrate processes in a professional and organized manner.

 

Application Lifecycle Management

SNP Ready-to-Run IT Processes

Do you want to take advantage of IT service management processes or change request management processes in SAP Solution Manager? Then look no further than our Ready-to-Run solutions. Our preconfigured package is ready for use in just one day, including authorization roles, documentation, training material, and go-live service – supplemented by our add-ons upon request.

How to optimize your IT processes

AMS – Application Management Support

After your go-live, our AMS team provides professional support going forward. We take on the support role and maintain SAP Solution Manager for you, allowing you to focus on your core business.

Application Management Support

Integration with Other Applications

We have integrated SAP Solution Manager with tools such as Jira, Remedy, ServiceNow, and HP Service Manager in dozens of integration projects. Our standardized approaches guarantee successful projects at high speed.

Merging and Splitting SAP Solution Manager Systems

Our transformation software merges SAP Solution Manager systems that operate simultaneously and consolidates the data in a central SAP Solution Manager system. We can also split one SAP Solution Manager system for use in different companies.

01

SAP Solution Manager Roadmap Assessment

Converting to SAP S/4HANA presents a real challenge. The solution is SAP Solution Manager – software that supports your project and allows you to introduce new IT processes. During the assessment phase, we work together to analyze your IT processes, identify optimization potential, and formulate possible uses for SAP Solution Manager. We also integrate your already established tools and processes as required.

02

SAP Focused Build®

Large agile projects require a solid requirements-to-deploy process to facilitate the requirements definition, process definition, project management, implementation, testing, and release management. SAP Focused Build contains preconfigured SAP Solution Manager functions and processes that provide optimal support.

We are an SAP Focused Solutions Circle Partner. As such, we can leverage our experience from successful past SAP Focused Build projects to support you: Take part in our Potential Workshop to find out whether SAP Focused Build is right for you and discover how to best integrate it into your projects.

03

SNP Add-ons for SAP Solution Manager

Our standardized SNP Add-ons for SAP Solution Manager can be seamlessly integrated into your SAP environment and are immediately ready for use. The e-mail add-ons are easy to configure and enable integration of your email program through email notifications and by processing incoming emails. The screenshot add-on integrates screenshots directly into tickets, while the PDF add-on allows you to archive old processes.

Learn more about SNP-Add-ons

04

EU GDPR and SAP Solution Manager

You need to adhere to the EU GDPR guidelines in SAP Solution Manager too. Our experts can help you to analyze and clean up data and to implement the new rules in your SAP Solution Manager system.

Learn more about the EU-GDPR

Digital Expert Session:

 

Roadmap to S/4 HANA with
SAP Solution Manager

 

Learn more in our webinars

Contact us and arrange a software demo

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Referenzen
Learn more in our Customer Stories