Utility companies are advancing toward next-generation technologies such as SAP S/4HANA, RISE, and cloud adoption. However, some still face challenges due to limited resources or expertise in managing their IT and data centers, relying on outdated processes that hinder innovation. SAP Utility customers need answers to their most important questions:

Should I move to S/4HANA or continue waiting? What can I do to prep my data before the move? How do I handle high levels of customization in legacy ECC environments and deciding what to take to the new system? How can I mitigate risks and minimize business downtime? What is the cost and how long will this project take?

While other Utility companies had their doubts – 18 to 24 months ago, they are already reaping the benefits now of GenAI, Joule, improved customer experience (CX), SAP Business AI and other innovations that the future holds.